Shipping and Deliveries
Shipping & Deliveries
iTradeBulk offers a number of solutions for the Delivery and Distribution of goods to both our online traders and customers as well as to the Retailers and Wholesalers using our platform.
Depending on the Store options made available, Customers have the choice of selecting:
- Collect the goods from the store
- Use the Stores Own Delivery Service
- Selecting a vetted Courier/ Delivery Company on the Platform
- Or Using the iTradeBulk Delivery Tender system.
Shipping & Deliveries done by iTradeBulk, are carried out by carefully vetted transport companies that enlist with iTradeBulk. To become an independent Transporter, register here.
The Quality of Service, and rates are in part controlled by iTradeBulk to ensure that all solutions are offered at an efficient, safe and cost-effective manner.
Once a buyer confirms an order and requests a delivery, the rate for this is pre-calculated, and an open request is sent to all listed transporters in our delivery tender system. The first appropriate transporter to respond to the order is selected for the delivery. The order details, along with confirmation to transport are facilitated by iTradeBulk back office in an automated method, with manual confirmations at each stage, in order to ensure seamless service delivery, and keep the customer informed of the progress at all times. The usage of secured OTP’s help to ensure that the transaction is kept fraud free at any given time.
Should a user opt to collect an order, the user should clearly select “collect Order” at the point of checking out. An automated message indicating this is relayed to the supplier, who will prepare the order for collection accordingly.
iTradeBulk only facilitates transaction and deliveries within the borders of The Republic of South Africa.