ITradeBulk Guarantee

ITradeBulk guarantee

To give you the utmost confidence in the iTradeBulk buying experience, we offer the following guarantee:
 

If the Seller fails to supply a Product to you for which you have paid, or supplies a Product which is substantially different from what you ordered, iTradeBulk will refund 100% of the purchase to you under the following conditions:

 

  1. You notify iTradeBulk within 7 Days of the dispute from the date of delivery. Failure to notify iTradeBulk within this period will result in the payment of goods being released to the seller, where after iTradeBulk will be unable to refund the purchase.
  2. The purchaser returns the goods to the Seller at their own risk and cost, in the same condition in which it was received.
  3. The Purchaser has not waivered the 7 day period, by releasing the payment to the seller, through a completion slip/ mail or by the signing of any other agreement (Electronically or otherwise), thereby releasing the payment to the seller.
  4. The dispute between Buyer and Seller has been resolved, and both parties have agreed to how the dispute will be settled, upon which iTradeBulk will release the funds accordingly.
  5. The Goods were not purchased Voetstoots.
  6. The guarantee set out in this paragraph is non contractual. We shall operate it at our entire discretion.